Privacy Policy

Effective Date: 11th November 2024

At Sigtrade LLC, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your data when you use our services. By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.



1. Information We Collect

When you use Sigtrade LLC, we may collect the following types of information:

  • Personal Information: Information such as your name, email address, phone number, date of birth, and other details provided during registration or account creation.

  • Financial Information: Information related to your investments, transactions, and payment methods for processing trades and withdrawals.

  • Usage Data: Data about how you interact with our platform, including device information, IP address, browser type, and pages visited on our site.

  • Cookies: We use cookies to enhance your user experience, track your preferences, and improve the functionality of our platform. You may choose to disable cookies, but this may limit certain features of our site.



2. How We Use Your Information

We use the information we collect to:

  • Provide Services: To offer cryptocurrency trading, commodity investments, and other related services on our platform.

  • Improve User Experience: To personalize your experience and provide you with customized content and recommendations.

  • Process Transactions: To process your financial transactions, including purchases, withdrawals, and other financial activities on the platform.

  • Customer Support: To respond to inquiries, provide assistance, and address any issues you may encounter while using our platform.

  • Compliance and Legal Obligations: To comply with legal requirements, enforce our Terms and Conditions, and protect against fraud or illegal activities.


3. How We Share Your Information

Sigtrade LLC does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers that assist us in delivering services such as payment processing, email communication, and data hosting.

  • Legal Compliance: We may disclose your information when required by law or to comply with a legal process, such as a subpoena, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of Sigtrade LLC, your personal information may be transferred to the new owner.



4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. These measures include:

  • Encryption: We use encryption to protect sensitive information during transmission, such as payment details.

  • Access Control: Access to your personal and financial data is restricted to authorized personnel only.

  • Monitoring: We continuously monitor our systems for potential security breaches and take necessary actions to prevent unauthorized access.

However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.



5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Correct: You have the right to correct or update any inaccurate or incomplete personal information.

  • Right to Delete: You can request that we delete your personal data, subject to legal and contractual obligations.

  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.

  • Right to Withdraw Consent: If you have given us consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at support@sigtrade.net.



6. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by Sigtrade LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.



7. Children's Privacy

Sigtrade LLC does not knowingly collect or solicit personal information from children under the age of 18. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible. If you believe that we have collected information from a child, please contact us immediately at support@sigtrade.net.



8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.



9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@sigtrade.net

 


End of Privacy Policy